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CATEYE Chat Agent

For your support team

Answer customer chats from your phone: the full team inbox with replies, notes, assignment, canned responses and attachments, and an alert when a chat needs you.

Download for Android (APK) iPhone: coming soon

Android 1.3.1 · 1.4 MB · Android 8.0 or newer

Installing the Android download

  1. Open the download on your Android phone and tap Install.
  2. If Android asks, allow your browser to install apps (Settings → Apps → Special access → Install unknown apps), then go back and install. Play Protect may warn about an app from outside Google Play: choose Install anyway.
  3. Open the app. The chat server address is already filled in: tap Connect, then sign in with your team email and password.
  4. Tap the bell to go On duty and allow notifications.
https://chat.cateyetech.com

A newer download installs over the old app and keeps your sign-in.