Start your team chat
For your teamYour own workspace, chat tab and team dashboard. Sign up and start in minutes.
Every customer conversation, in clear sight.
A chat tab on your website or app, a shared inbox for your team, and phone apps that alert your agents when a chat needs them. Try it first with sample data, no sign-up needed.
Team inbox
Every support chat in one place, with replies, internal notes, canned responses, attachments and transcripts.
Chat tab for your site
One line of code adds it to your website or app, for signed-in users or for visitors with a short form.
AI assistant
Answers from your own help articles and hands the chat to your team when it should.
Routing and hours
Departments, auto-assignment to online agents, and an automatic reply outside business hours.
Reports and ratings
Response times, customer satisfaction and each agent’s work, with CSV downloads.
Phone apps for agents
Answer chats from your phone and get an alert when a chat needs you.
Get the appNeed help from CATEYE?
Open a ticket with our support team, check one you already have, or search our knowledge base.
Go to CATEYE support